Delivery details of shoes by shoo shoos, inch blue , Daisy Roots, Dressing Up costumes and Wheelybugs are stated below.
wheelybug delivery takes UP TO 5 WORKING days with NO SATURDAY delivery.
We do our very best to dispatch orders within 2 working days.
PLEASE NOTE: We hold stock of Inch Blue, however, Inch Blue shoes SOMETIMES take up to 10 days as our stock is handmade to order on a 1 week production cycle. please email us 2littlefeet@gmail.com if you need them urgently.
OUT OF STOCKS
If a product is out of stock we will contact you so please check your email. If you order something and it is out of stock we will dispatch the rest of your order and the out of stock item will follow asap at no extra cost to you.
DELIVERY DATES
PLEASE NOTE, ALL TIMINGS FOR DELIVERY FROM DISPATCH TO RECEIPT OF GOODS ARE APPROXIMATE AS WE CANNOT CONTROL THE POSTAL SERVICE OR GUARANTEE THAT THE PARCELS WILL ARRIVE WHEN SOMEONE IS HOME TO ACCEPT THEM. IF YOU NEED THE GOODS BY A CERTAIN DEADLINE PLEASE CONTACT US FIRST AND ALLOW PLENTY OF TIME FOR THE DELIVERY TO GET THERE. WE CANNOT BE HELD RESPONSIBLE FOR LATE DELIVERY.
Thank you for your cooperation.
CANCELLATIONS
Order cancellations of shoes, and Wheelybugs
You may cancel any baby shoes, or Wheelybug order within 24 hours of placing it and recieve a full refund. Any Wheelybug order cancelled after 24 hours will also be subject to a £10 administration fee. Any baby shoes order cancelled after 24 hours will also be subject to a £5 administration fee (simply because we have probably posted them to you by then!).
Please note: whilst every effort is made to accurately reproduce the appearance of the baby shoes, Wheelybug, we cannot accept responsibility for any colour misrepresentations. Different colour display settings on computer monitors can have an effect on the appearance of colours in our baby shoes, and Wheelybug.
RETURNS/EXCHANGES
Once your baby shoes, or wheelybugs have been delivered you have 7 days in which to return them should they be unsatisfactory.
The baby shoes and wheelybugs must be returned undamaged, unused, in their original condition and packaging. It is highly advised that you obtain proof of postage. You are responsible for the cost returning the goods (unless the baby shoes or wheelybugs are faulty).
Once we have received the baby shoes or wheelybugs and are happy they have been returned in the same condition that they were dispatched, we will issue you with a full refund on the purchase price.
If the wheelybugs or baby shoes are faulty you must notify us within 7 days of receiving them. We will arrange collection of the goods and if, following our inspection, the baby shoes or wheelybugs are deemed faulty we will issue you with a full refund.
You can return your baby shoes or Wheelybugs for a refund or an exchange. You will be responsible for the return costs.
Please retain a proof of posting and pop a note in the envelope explaining your request. It would really help us if you include your name, address and if possible, your original order number.
Exchanges of shoes are posted back to you for free.
Please post SHOES to:
2littlefeet
Riftswood Cottage
Victoria Road
Saltburn by the sea
TS12 1JD
